FAQ

Follow your intuition. Choose Paraliminal titles that attract you. It is a good idea to begin with four or five of them, because it makes it easier to see results right away. As you experience results, expand your listening to additional Paraliminals and build your familiarity with all the titles in this remarkable self-improvement Library—you never know which one will come in handy.

Do not listen to Paraliminals while driving or operating machinery. Otherwise, Paraliminals can be used any time of the day or night. You do not have to listen to Paraliminal sessions repeatedly. Each includes suggestions for best results. Some may require multiple listening over a week or two, and others will require just one listening.

Paraliminals deliver a unique, multilevel communication for each hemisphere of the brain. When listening with headphones, you’ll hear a variety of messages coming into each ear. As you listen, choose which message to attend to, or float down the middle between the voices. From time to time your attention will likely switch, causing you to perceive the recording differently with each listening. BUT, your nonconscious mind receives and processes the entire message each time, which is part of the effectiveness and beauty of Paraliminal technology.

Paraliminals also include Holosync audio technology, which when listened to with headphones, creates the electrical brain wave patterns of many desirable states. These states include deep meditation, increased creativity, focus and concentration, and accelerated learning ability.

While headphones are best, you can still benefit from Paraliminals by listening through speakers on your computer.

Paraliminal learning sessions are designed for people ages 13 and above but can be used at any age. Follow these guidelines for younger children:

1. Children have a short attention span, so the following shorter audios are generally best: 10-Minute Supercharger, Memory Supercharger, Personal Genius, and Self-Esteem Supercharger.

2. While we generally recommend listening to Paraliminal sessions with stereo headphones, children may prefer listening through speakers. Headphones with cords on them are a safety concern for younger children, especially in bed.

Listeners who have problems with hearing can still receive benefit from Paraliminal learning sessions, even if you have hearing in only one ear.

Paraliminal, as derived from the Greek para (beyond) and liminal (threshold), means “beyond the threshold of conscious awareness.”

Through their unique application of neuro-linguistic programming and whole brain learning technologies, Paraliminals stimulate your mind to quickly improve your life and maximize your potential—without subliminal messages.

Each Paraliminal is meticulously crafted using state-of-the-art digital recording equipment to produce a soothing 3-D sound that allows music, voices, and nature sounds to project spatially in your mind in a soothing, effective, and pleasurable way.

As you listen with headphones, you will hear a variety of messages. At the heart of the program, the voices are artfully woven together. You will hear the left voice weaving metaphors for the creative right brain and the right voice speaking messages for the analytical left brain.

You do not need to focus on the voices or their messages. Simply enjoy the flow and rhythm. Your conscious mind finds it difficult to process two voices speaking simultaneously, so it steps aside, putting you into a deeply relaxed, clear-headed state and leaving your inner (nonconscious) mind to absorb the messages at a deep level. The voices you hear gently guide your mind so you get the results you want.

Most of the Paraliminals are set up for sleep learning. This feature can be used as often as you wish. The MINDTRX app gives you three ways to use SLEEPTRX:

1. On the player page for an individual Paraliminal, you will find an icon to tap, which will play the sleep track in a loop.

2. On the Home page you can use one of our premade SLEEPTRX playlists.

3. On the Lists page you can create customized SLEEPTRX playlists.

Waking while using a SLEEPTRX is an indication that your mind had completed the process, so turn off the player at that time.

Unfortunately the app is not available for computers. It works only on mobile phones and tablets.

You will receive an email with your Magic Link. You must open the email on your phone/tablet and then click the link. It will not work from a computer or another device where the app is not installed. Clicking the link will automatically log you into the app with your Free or Premium access.

If this does not work, please try deleting the app, redownloading it, then going through the steps again.

MINDTRX is currently available on Apple and Android smartphones. To download the app, search for MINDTRX in the Apple App Store or the Google Play Store.

To delete, please see the article, Deleting Apps on Smartphones & Tablets, using the links below.

Apple iOS

https://www.selecthub.com/resources/how-to-delete-apps/#2

Android

https://www.selecthub.com/resources/how-to-delete-apps/#3

To re-install, please use the links below

Apple iOS

https://apps.apple.com/us/app/mindtrx/id1637566468

Android

https://play.google.com/store/search?q=mindtrx&c=apps

Touch and hold the top of the screen on either the Home, Library, Calendar, or Lists pages and then move your finger down the screen (still touching the screen). You’ll see the screen move down a bit and a spinner will appear at the top. That indicates a refresh! Once you see the spinner you can let go of the screen.

Alternatively, try closing the app by by swiping it up and off the screen and then re-open the app.

I have an older device, am I able to use MINDTRX?

Yes. Older devices are able to use MINDTRX as long as it has the following operating systems:

• Apple iOS 13 and above
• Android 10 and above

Please verify that you have not already registered an account with your email address. If the problem persists, please contact us with the email address you're attempting to register with and our customer support team will get back to you.

1. Open the MINDTRX app and tap the hamburger menu at the top right
2. Tap on My Profile
3. On the My Profile page, tap on "x"
4. Update and/or view your account details (first name, last name, password, email, and subscription status)

How do I cancel my account?

If you purchased your subscription from our website:

1. Log in to your account from a desktop or mobile browser (not the mobile app) at https://billing.stripe.com/p/login/3cs7wq8kic7H9tm5kk.
2. Click “Cancel plan” button.

If you purchased your subscription via Apple App Store:

1. Open the Settings app
2. Tap on your name
3. Tap "Subscriptions"
4. Select the MINDTRX subscription
5. Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle

If you purchased your subscription via Google Play:

1. Open the Google Play Store
2. Tap Menu (3 small horizontal lines) next to "Google Play"
3. Tap Account and then Subscriptions
4. Find the subscription you want to cancel
5. Tap Cancel

To disable notifications from the MINDTRX app, you need to edit your phone's notification settings.

iOS

1. Launch iOS settings
2. Go to Notifications
3. Locate MINDTRX
4. Disable Notifications

ANDROID

1. Launch Android
2. Go to App Manager
3. Locate MINDTRX
4. Disable Notifications. (This may vary depending on device).

For complete details about subscription cancellations and refund eligibility, please refer to the official MINDTRX Refund Policy page at https://mindtrx.com/legal/mindtrx-refund-policy/.

Key Points:

• Refund requests for subscriptions purchased through the MINDTRX website must be made within thirty (30) days of the original purchase date.
• Subscriptions purchased via the Apple App Store or Google Play Store are governed by their respective refund policies. Please contact Apple Support or Google Play Support for assistance with these purchases.
• Canceling a subscription stops future renewals but does not automatically provide a refund for previously charged fees.

For further assistance, contact us at CustomerService@MINDTRX.com.

Your subscription will automatically renew every year from the date of purchase. You may cancel at any time. Click here to learn how to cancel your subscription.