MINDTRX Help Center
Tips for Beginners
How do I get started, which Paraliminal should I choose?
Follow your intuition. Choose Paraliminal titles that attract you. It is a good idea to begin with four or five of them, because it makes it easier to see results right away. As you experience results, expand your listening to additional Paraliminals and build your familiarity with all the titles in this remarkable self-improvement Library—you never know which one will come in handy.
When is the best time to use Paraliminals?
Do not listen to Paraliminals while driving or operating machinery. Otherwise, Paraliminals can be used any time of the day or night. You do not have to listen to Paraliminal sessions repeatedly. Each includes suggestions for best results. Some may require multiple listenings over a week or two, and others will require just one listening.
Why do I need headphones?
Paraliminals deliver a unique, multilevel communication for each hemisphere of the brain. When listening with headphones, you’ll hear a variety of messages coming into each ear. As you listen, choose which message to attend to, or float down the middle between the voices. From time to time your attention will likely switch, causing you to perceive the recording differently with each listening. BUT, your nonconscious mind receives and processes the entire message each time, which is part of the effectiveness and beauty of Paraliminal technology.
Paraliminals also include Holosync audio technology, which when listened to with headphones, creates the electrical brain wave patterns of many desirable states. These states include deep meditation, increased creativity, focus and concentration, and accelerated learning ability.
While headphones are best, you can still benefit from Paraliminals by listening through speakers on your computer.
Will I benefit if I fall asleep or am interrupted?
Yes, you will still gain benefit providing you clearly state your purpose for the session at the beginning. If interrupted, simply open your eyes, deal with the matter, and then continue.
Can children use Paraliminals?
Paraliminal learning sessions are designed for people ages 13 and above but can be used at any age. Follow these guidelines for younger children:
- 1Children have a short attention span, so the following shorter audios are generally best: 10-Minute Supercharger, Memory Supercharger, Personal Genius, and Self-Esteem Supercharger.
- 2While we generally recommend listening to Paraliminal sessions with stereo headphones, children may prefer listening through speakers. Headphones with cords on them are a safety concern for younger children, especially in bed.
Can I use Paraliminals if I have hearing problems?
Listeners who have problems with hearing can still receive benefit from Paraliminal learning sessions, even if you have hearing in only one ear.
How do Paraliminals work?
Paraliminal, as derived from the Greek para (beyond) and liminal (threshold), means “beyond the threshold of conscious awareness.”
Through their unique application of neuro-linguistic programming and whole brain learning technologies, Paraliminals stimulate your mind to quickly improve your life and maximize your potential—without subliminal messages.
Each Paraliminal is meticulously crafted using state-of-the-art digital recording equipment to produce a soothing 3-D sound that allows music, voices, and nature sounds to project spatially in your mind in a soothing, effective, and pleasurable way.
As you listen with headphones, you will hear a variety of messages. At the heart of the program, the voices are artfully woven together. You will hear the left voice weaving metaphors for the creative right brain and the right voice speaking messages for the analytical left brain.
You do not need to focus on the voices or their messages. Simply enjoy the flow and rhythm. Your conscious mind finds it difficult to process two voices speaking simultaneously, so it steps aside, putting you into a deeply relaxed, clear-headed state and leaving your inner (nonconscious) mind to absorb the messages at a deep level. The voices you hear gently guide your mind so you get the results you want.
What is Paraliminal Sleep Learning?
Most of the Paraliminals are set up for sleep learning. This feature can be used as often as you wish. The MINDTRX app gives you three ways to use SLEEPTRX:
- 1On the player page for an individual Paraliminal, you will find an icon to tap, which will play the sleep track in a loop.
- 2On the Home page you can use one of our premade SLEEPTRX playlists.
- 3On the Lists page you can create customized SLEEPTRX playlists.
Waking while using a SLEEPTRX is an indication that your mind had completed the process, so turn off the player at that time.
Can I use my computer or laptop for the MINDTRX App?
Unfortunately the app is not available for computers. It works only on mobile phones and tablets.
The Magic Link is not working
You will receive an email with your Magic Link. You must open the email on your phone/tablet and then click the link. It will not work from a computer or another device where the app is not installed. Clicking the link will automatically log you into the app with your Free or Premium access.
If this does not work, please try deleting the app, redownloading it, then going through the steps again.
How do I download the app?
MINDTRX is currently available on Apple and Android smartphones. To download the app, search for MINDTRX in the Apple App Store or the Google Play Store.
How do I delete and reinstall the MINDTRX app
To delete, please see the article, Deleting Apps on Smartphones & Tablets, using the links below.
To re-install, please use the links below
Refresh the screen when something isn’t displaying as you expect
Touch and hold the top of the screen on either the Home, Library, Calendar, or Lists pages and then move your finger down the screen (still touching the screen). You’ll see the screen move down a bit and a spinner will appear at the top. That indicates a refresh! Once you see the spinner you can let go of the screen.
Alternatively, try closing the app by by swiping it up and off the screen and then re-open the app.
I have an older device, am I able to use MINDTRX?
Yes. Older devices are able to use MINDTRX as long as it has the following operating systems:
I am unable to log in to my account
Please verify that you have not already registered an account with your email address. If the problem persists, please contact us with the email address you're attempting to register with and our customer support team will get back to you.
How do I update my account details?
- 1Open the MINDTRX app and tap the hamburger menu at the top right
- 2Tap on My Profile
- 3On the My Profile page, tap on "x"
- 4Update and/or view your account details (first name, last name, password, email, and subscription status)
How do I cancel my account?
If you purchased your subscription from our website:
- 1Log in to your account from a desktop or mobile browser (not the mobile app) at https://billing.stripe.com/p/login/3cs7wq8kic7H9tm5kk.
- 2Click “Cancel plan” button.
If you purchased your subscription via Apple App Store:
- 1Open the Settings app
- 2Tap on your name
- 3Tap "Subscriptions"
- 4Select the MINDTRX subscription
- 5Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle
If you purchased your subscription via Google Play:
- 1Open the Google Play Store
- 2Tap Menu (3 small horizontal lines) next to "Google Play"
- 3Tap Account and then Subscriptions
- 4Find the subscription you want to cancel
- 5Tap Cancel
I don't want to receive any notifications from the app
To disable notifications from the MINDTRX app, you need to edit your phone's notification settings.
- 1Launch iOS settings
- 2Go to Notifications
- 3Locate MINDTRX
- 4Disable Notifications
- 1Launch Android
- 2Go to App Manager
- 3Locate MINDTRX
- 4Disable Notifications. (This may vary depending on device).
Subscriptions and Billing
How are Subscriptions billed?
Subscription Cancellation and Refund Policy
Generally, all charges for subscriptions purchased through the Apple and Google app stores are non-refundable, and there are no refunds or credits for partially used periods of the subscription. It is up to the discretion of the processor (Google Play or Apple) to successfully process the refund request.
If you’d like a refund for a subscription, please be sure to cancel your subscription prior to your refund request. After canceling your subscription, you will be able to use MINDTRX for the remaining days that you have already paid for. When your subscription expires, it will not be renewed. You can opt back in at any time. Canceling your subscription will not retroactively refund subscription payments, and previously charged subscription fees cannot be prorated based on the cancellation date. Deleting the app and/or your account does NOT cancel your subscription.
If you purchased your subscription through the website, MINDTRX.com, you receive a 30-day money-back satisfaction guarantee. You must cancel your subscription and contact our Customer Service department within 30 days of purchase for a full refund of the subscription fee paid. If it was purchased on a payment plan, you will be refunded the money collected and the balance canceled. No refunds, or cancellations of future payments, will be issued after 30 days from purchase.
Our office hours are from 8:00 a.m. to 5:00 p.m. Central Time, Monday through Friday. Our office closes on major USA holidays and at noon on Fridays during June, July, and August to allow our staff to enjoy summer freedom.